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F.A.Q.’s |
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1. |
How long does it take for these listings to move?
80-85% of Leasebusters listings move within 60 days. A properly evaluated deal, with a small incentive can move as quickly as a few days.
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2. |
How do I know how much incentive is needed?
Leasebusters dealer team is always available to evaluate any lease you may have and advise you whether an incentive is required. We personally evaluate every deal and make it attractive enough to move in the time frame you require.
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3. |
My customers do not want to pay incentives, how do I get them to do this?
Leasebusters training team will come to your dealership (in person or via conference call) and teach all of your sales staff our proven sales process. Often there are factory incentives or credits, which can be used to make the lease attractive enough to move quickly. Sometimes the customer will allow you to roll a small incentive into their new deal, rather then taking the money out of their pocket.
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4. |
The sales staff feels that there is too much work, they have to sell two cars in order to make one deal. How do I overcome this?
Each time a lease transfer is successful, not only do you retain your initial customer but you a gain a new one. The person taking over the original lease is now a part of your lease portfolio. This will result in future business if the customer is looked after effectively. The average listing generates 1-5 phone calls or emails that can be turned into new/used car sales (aka "surplus leads).
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Our lease retention is already above the average in our territory. Why do we need to do this?
Often customer’s needs change during the course of the lease. If you make them aware that they can get out of a lease at any time, you will shorten your trade cycle, sell more vehicles, and keep all of your customers completely satisfied.
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6. |
The Silver online package indicates a required commitment to post one LTO listing per month. What if we do not have a customer that wants to get out of their lease?
Your dealership has a lease portfolio full of customers whose needs or financial situation may have changed. Many of these have been conditioned to believe that you cannot break a lease. If you can find a representative to prospect and qualify these candidates, you may find that many would love to get into a new vehicle from your dealership. Often sales reps “walk” a customer due to excess negative equity because they are unaware that they have other options.
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